TERMS OF SERVICE
The VelJane Company
Effective Date: May 13, 2026
Last Updated: May 13, 2026
1. Acceptance of Terms
By accessing or using service.veljane.com (the "Site"), you agree to comply with these Terms of Service ("Terms") and our Privacy Policy.
If you do not agree to these Terms, please discontinue use of the Site immediately.
2. About The VelJane Company
The VelJane Company is a creative production company offering services including:
Commercial video production
Social media content creation
Photography
Documentary filmmaking
Narrative production
Editing and post-production
Creative consulting
All services are subject to separate written agreements between The VelJane Company and the client.
3. Use of the Site
You agree to use the Site lawfully and responsibly.
You may not:
Violate applicable laws or regulations
Attempt unauthorized access to systems
Distribute harmful software or malicious code
Scrape or extract Site data
Copy or reproduce content without permission
Use the Site for unlawful or abusive purposes
We reserve the right to restrict access for violations of these Terms.
4. Intellectual Property
All content on this Site, including text, branding, graphics, images, videos, logos, and portfolio materials, is owned by The VelJane Company or its licensors and protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, or modified without written consent.
5. Project Engagements
Submitting an enquiry through the Site does not create a contractual relationship.
All project scopes, deliverables, timelines, pricing, ownership rights, and payment terms are governed by separate written agreements.
6. Payments & Refunds
Payment terms are outlined in individual client agreements.
Unless otherwise agreed:
Deposits may be required before work begins
Remaining balances are due according to agreed milestones
Late payments may incur fees or interest
Payments are non-refundable unless stated otherwise in writing
7. SMS Communications
By providing your phone number through our forms or communications, you consent to receive SMS messages from The VelJane Company.
These messages may include:
Appointment reminders
Project updates
Follow-up communications
Service notifications
Promotional offers
Opt-Out
You may opt out at any time by replying:
STOP
Assistance
For support, reply:
HELP
or contact:
Message Frequency
Message frequency may vary.
Message & Data Rates
Message and data rates may apply.
Carrier Disclaimer
Mobile carriers are not liable for delayed or undelivered messages.
Age Restriction
You must be at least 18 years old to participate in SMS communications.
Your information is handled according to our Privacy Policy.
8. Limitation of Liability
To the fullest extent permitted by law, The VelJane Company shall not be liable for:
Indirect or consequential damages
Loss of revenue or profits
Loss of data
Service interruptions
Website inaccuracies
Our total liability shall not exceed the amount paid by you to us within the six months preceding the claim.
9. Disclaimer of Warranties
The Site and services are provided "as is" and "as available" without warranties of any kind.
We do not guarantee uninterrupted or error-free operation.
10. Third-Party Links
Our Site may contain links to third-party websites or services. We are not responsible for their content, policies, or practices.
11. Confidentiality
We treat client information and project materials with reasonable confidentiality unless disclosure is required by law or necessary to provide services.
12. Governing Law
These Terms are governed by the laws of the State of Maryland, United States.
Any disputes shall be resolved exclusively in courts located in Maryland.
13. Changes to Terms
We reserve the right to modify these Terms at any time. Updated Terms will be posted on this page with a revised effective date.
Continued use of the Site constitutes acceptance of updated Terms.
14. Contact Information
The VelJane Company
Website: service.veljane.com
Email: [email protected]
Phone: (301) 266-5050
